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HM 451 – Leadership & Management in Hospitality and Tourism

HM 451 Leadership & Management in Hospitality and Tourism (3) Prerequisite: HM 103. This course is designed to acquaint students with the changing nature of leadership, management, and quality issues facing today’s hospitality industry. In-depth coverage of topics such as the Malcolm Baldrige National Quality Award, power and empowerment, communication skills, goal setting, high-performance teams, challenges of diversity, managing organizational change, and strategic career planning, will provide the student with the knowledge and skills needed to lead a hospitality organization in the challenging and demanding environment.

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